Service facts and responsibilities

Know what you are
putting your name to.

Your client relies on your recommendation. Review the service scope, then check the arrangements their project requires.

Novasean is based in the Netherlands and serves agencies worldwide. Company location, hosting location, backup location and administrator access are different facts.

Published offer

Start with what
the plan includes.

These are the published product details. They describe the offer; they are not evidence of a completed customer deployment or an independent certification.

Managed VPS

OS management, monitoring setup and server backups, with up to one hour of OS administration per month. Application maintenance and 24/7 response are excluded.

Compare VPS scope and prices →

Website care

One WordPress or WooCommerce website, 50 GB storage, backups, a monthly update review and up to one hour of website administration per month. Third-party licences are excluded.

Review Website care →

Before you commit

Get the answers
for your service.

The schedules below are still drafts. Use these questions to identify what must be settled for your order; do not treat a draft as a confirmed service arrangement.

Need to answer a client’s questionnaire?

Send the requirements that matter to your project, such as permitted locations, access restrictions or recovery needs. Ask for the supporting information for your service. A published statement is not independent assurance.

Discuss a client requirement →