NovaSEAN is a trade name of the Dutch sole proprietorship Straeder (KVK 42050491), operated by Maarten Strootman. Its business address is Karekietstraat 18, 1431 WP Aalsmeer, the Netherlands. A public authority seeking information may write to that address, identifying its legal authority, the information sought, the relevant service or account, the required date and a secure way to verify the request. An initial contact enquiry may be made through the contact page, without attaching sensitive records or credentials.
A request from an authority does not itself establish that every requested disclosure is lawful. The applicable duties depend on the authority, jurisdiction, legal basis, scope, data category and Novasean's role. Customer personal data processed under an agreement remain subject to the documented-instruction and disclosure provisions of the applicable data processing agreement. A third-country court or authority decision cannot by itself authorise a personal-data transfer contrary to GDPR Article 48 and Chapter V. Applicable EU Data Act safeguards for non-personal data held in the Union must also be considered where relevant.
Depending on the law and the order, notifying a customer may be permitted, required, delayed or prohibited. This page does not guarantee that authorities can never gain access or that customers will always receive advance notice. It does not change an existing customer contract. Restricted request details and decisions are not published on this page.
Electronic contact and assessment
Authorities may contact support@novasean.com with the subject “Authority request”, in Dutch or English; see Provider information. Requests must be assessed for authenticity, jurisdiction, legal basis, necessity, scope and deadline. Clarification, narrowing or challenge must be considered where justified. Only information required on a lawful basis may be disclosed, through an appropriate secure method, with the decision recorded.
For non-personal data held in the Union within the Data Act’s scope, Article 32 requires adequate technical, organisational and legal measures against third-country-government access or transfer that conflicts with Union or Member State law. A third-country demand is not automatically sufficient: an applicable international agreement or the specific statutory safeguards must be considered. This statement describes the legal assessment required; it does not establish a completed service-specific safeguards assessment or an absolute immunity from access.