Maarten Strootman writes The AI Operating Model — Field Notes on Governed Autonomy, published by Novasean. His work examines bounded AI delegation, accountable decisions and the evidence needed to test an operating model.
His background includes an MSc in Business Studies (drs. Bedrijfskunde) from Rotterdam School of Management, Erasmus University Rotterdam, and MIT Sloan Executive Education's Implementing Agentic AI: Building Your Organizational Playbook. These are author-supplied qualifications; they provide context for his perspective rather than evidence that an AOM claim is correct.
The Field Notes distinguish concepts, design assessments, implementation and observed results. They include the NHAAO concept, lessons from the Olympus assessment and the ongoing development of the AI Operating Model. A complete agent-operated organisation has not been operationally proven by this work.
Browse the Novasean articles and Field Notes.