[https://novasean.com/legal] Legal and trust documents

Legal and trust

Accessibility information

Tell us if a page or document prevents you from using the service.Customer information

This page explains its stated scope. Existing agreements and mandatory legal rights continue to apply.

On this page

• Contact and alternative access

• Assessment status

Contact and alternative access

Email [mailto:support@novasean.com?subject=Accessibility%20request] support@novasean.com with the page or document, the task you could not complete and the format or assistance you need. You may use the postal address in [https://novasean.com/legal/provider-information] Provider information. Share only information needed to explain the barrier; a medical diagnosis is not required.

Legal pages use structured headings, text links and browser-readable content. You can use your browser’s save and print functions. The separate client portal and buying journey also need to be considered when assessing access to a service.

Assessment status

No complete independent WCAG or EN 301 549 conformity assessment is claimed by this page. Page-level checks cannot establish that the whole website, client portal or customer journey meets every accessibility requirement.

The European Accessibility Act can apply to consumer e-commerce services, subject to its actual scope and exemptions. A business-focused offer does not establish an exemption for an existing consumer journey. If a service falls within scope, the provider must supply the required accessible service information and meet the applicable functional requirements. This page is contact and status information, not a declaration that those requirements have all been fulfilled.

Published 4 October 2026 · Version accessibility-2026-10-04-v1.

[https://novasean.com/legal/text/accessibility-2026-10-04-v1.txt] Save this document as text

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